Refer a friend for $10 credit.
Fund Holding Policy
Payment Collection
When a transaction is initiated, twicely collects the full payment amount immediately. These funds are not immediately accessible to the merchant but are held in a secure, audited escrow-style account.
- Protected by Twicely Secure Vault™ technology.
TIMELINE
10-Day Redemption Window
When a transaction is initiated, twicely collects the full payment amount immediately. These funds are not immediately accessible to the merchant but are held in a secure, audited escrow-style account.
OTP Verification
To trigger the release of funds, a secure One-Time Password (OTP) system is utilized.
- Buyer receives unique code upon purchase.
- Buyer presents code at merchant location.
- Merchant validates code via twicely terminal.
Release of Funds
01
Redemption
The OTP is successfully verified by the system.
02
Instant Transfer
System triggers the transfer from holding to wallet.
03
Completion
Transaction marked complete; funds available for withdrawal.
Non-Redemption Protocol
What happens if a buyer fails to redeem the service within the allocated window?
Merchant Compensation
Merchants may be entitled to a percentage of the holding for reserved capacity.
Automated Dispute
Cases are automatically reviewed by our integrity team to ensure fair resolution.
Our Commitment
Ensuring Fairness, Efficiency, and Marketplace Integrity.
The twicely Fund Holding Policy is designed to create a trustless environment where commerce can thrive without the risk of non-delivery or non-payment.
99.9%
Transaction Safety
Instant
Payout Processing
24/7
Fraud Monitoring
